Terms & Conditions
You must agree to these Terms and Conditions in order to apply.
By submitting your application for one of our events, you are also agreeing to the information and Terms and Conditions set out on this page.
These are our general T&Cs. If any amendments or changes are made for particular events/venues, they will be clearly shown on the application form and you will be asked to agree to them before applying.
1. Booking Terms & Conditions
ALL traders must obtain public liability insurance. It is the individual stallholder’s responsibility to ensure they have relevant public liability insurance (at least £1m), and any other certificates relating to your products/business (such as cosmetic safety certificates/gas safety certificates) that are required by law, for all events. Hygiene / gas safety certificates and TENS must be submitted to the organisers in advance by anyone selling food or alcohol. We require you to send us a copy of your insurance so please ensure you have this upon booking. Traders will not be permitted to trade unless copies of required documents are sent.
All complete applications are looked at and fully considered for each curated event. If successful, you will be emailed with an invoice. Prompt payment (as stated on invoice) must be received to secure your place. This is usually 3-10 days but please check your invoice. In the event of non payment within time stated on invoice will result in automatic cancellation and your space will be offered to someone else. If you are unable to settle the invoice in required time please contact us immediately. If an extension to settle is required and accepted, then a £10 non-refundable deposit will be required to hold your space. All deferred invoices MUST be settled within 1 calendar month of event.
All food stalls must always display allergy information as clearly as possible and direct your customers according to these allergies and ingredients. It is your sole responsibility to do so sufficiently as you are responsible for any effects or reactions your product has caused and may be liable.
Each venue differs with space/equipment/power available, please state FULLY on your application if you require additional space/rail/browser as these will not be available on the day - the space you book and pay for is the space you will be allocated. All extra equipment (e.g rails, extension leads, browsers) are NOT provided.
Extra space is charged accordingly:
Small rail space (up to 90 cm) placed front to back, small display stand or easel - £6
Large rail space, stand or easel (over 90cm) - POA depending on size
Additional table (not provided) - £10 per linear 1ft/30cm width)
Browsers are free if placed in front of your pitch (where space allows) but must be added to your application form. There may be a small charge at venues with restricted space but this will be stated on application.
Please be as accurate as possible with listing what you’d like to sell within your application form/s. If there are any changes/updates to your products please let us know in advance. If products are not listed on application we may ask you to remove from your stall.
Please ensure you put full links to your socials/website and as much info as possible to fully support your application. Due to volume of applications, incomplete applications are automatically rejected.
Toys must comply with the GOV.UK regulations. If you are making toys to sell on your stall, then you must make sure that your products meet these requirements or state clearly not suitable as toys.
Priority will always be given to handmade/artists/designers first but if no other application is made within that category we may consider a small, independent business application to offer variety to visitors if we believe it’s an appropriate addition to the event. Sorry no MLM or franchises accepted.
2. Event Cancellation & Refund Terms and Conditions
No refunds will be given for cancellations within 1 calendar month of the event date.
Refunds may be awarded for cancellations outside this time frame, if a suitable replacement can be found, but will incur a £10 admin fee.
In order for a refund to be awarded, bank details must be provided within 14 days of being requested.
All deposits are non refundable.
3. Bad Weather / Outside Events Terms and Conditions
We will only consider cancelling outside events if it is too unsafe to go ahead (such as a Red or Amber weather warning).
In the event of cancellation, the organisers will offer a refund on the stall fee less £15 per fully paid invoice. In order for a refund of a cancelled event to be awarded, bank details must be provided within 7 days of being requested. Carryover credits to another event can only be considered and approved by Paper Daisy Events if available.
For events at Jubilee Square only: If we cancel due to weather, we will try to reschedule for another date at the venue which you can transfer to. If this is not possible or you can't make the rescheduled date, a refund will be given but £15 will be deducted to help towards site deposit, spent advertising & admin costs. In order for a refund of a cancelled event to be awarded, bank details must be provided within 7 days of being requested.
Any cancellations by venue or outside our control will not be refunded, but we will endeavour to make a claim against party concerned.
All gazebos must be fit for purpose and fully secured using correct heavy duty weights, in all weather conditions, on each leg.
Before the start of the event, a site inspection will take place and if any gazebos are considered unsuitable for the site/weather conditions you will not be able to trade. No refunds will be given for unsuitable/unsafe equipment.
Chairs are not provided at outside events.
4. General Terms & Conditions
In the unlikely event of Abandonment & Limitation: In the event of cancellation, abandonment, postponement or limitation of the event, there will be no claim against the organisers who reserved the right to cancel or transfer the event to another venue and/or date. The organisers cannot be held responsible for any loss of earnings or expenses incurred by the stallholder as the result of cancellations, abandonment or limitation of the event, the failure of electricity supply, inclement weather, incorrect or non-appearance of advertisements, removal of directional signs or any other factor.
Stallholders are solely responsible for their own stall/stall area, stock and personal possessions and the organisers accept no responsibility or liability for any damages, theft or loss for any claims against stallholders.
Please use a table covering for your stall, not provided.
You will not be able to pack up your stall before end of event as this contravenes health & safety regulations to our customers. Any stallholder who packs up early, without permission will not be accepted for any future events.
You must be fully packed up and leave site within 1 hour of event closing, failure to do so may result in a further charge by venue - which you will be responsible for and billed.
Paper Daisy Events are not responsible for providing parking, parking fines received or damage to cars or equipment during loading or event.
Emergency Exits and escape routes must be kept free of obstruction at all times.
All electrical equipment/extension leads must comply with the latest regulations and be PAT tested.
Stallholders must remove all stock, personal belongings at end of the day. Please ensure you leave your stall area clean and tidy and take your rubbish home with you.
We may include details of your website/images within our own marketing materials to promote our events and for blogging purposes. Please let us know if you would like to opt out.
French chalk, or any similar substances (e.g sticky tape or pins) must not be used on the wall and please no fixtures or fittings to be attached to any part of our venues. Blue tack may be used but all traces must be removed immediately. (Inside events only)
5. Equipment Hire
4ft tables - 4ft x 2ft - these are folding, lighter weight tables with a maximum weight load of 30kg. Please note they may not be suitable for heavy / fragile products (e.g glass/heavy ceramics).
Gazebos - 3m x 3m - heavy duty waterproof gazebo with weights/side panels (if required) - no tables/chairs included unless booked/stated too.
Hired equipment will be set up and packed down for you included in hire fee.
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